Contents
- 01Definitions
- 02Eligibility & Registration
- 03Account Responsibilities
- 04Deposits & Withdrawals
- 05Bonuses & Promotions
- 06Betting Rules & Game Conduct
- 07Prohibited Activities
- 08Responsible Gaming
- 09Intellectual Property
- 10Limitation of Liability
- 11Privacy & Data
- 12Termination & Suspension
- 13Governing Law
- 14Amendments
- 15Contact Information
Important Notice: These Terms and Conditions constitute a legally binding agreement between you ("the Player," "you," or "your") and swere99 ("swere99," "we," "us," or "our"). Access to and use of the swere99 platform is conditioned on your acceptance of and compliance with these Terms. If you do not agree to any part of these Terms, you must not access or use the swere99 platform.
Definitions
For the purposes of these Terms and Conditions, the following definitions apply throughout this document and all associated swere99 policies:
- "Platform" means the swere99 website, mobile-optimized browser interface, all games, sportsbook, live casino, bingo, sabong, and virtual casino services accessible at swere99.net and any associated sub-domains.
- "Account" means the personal registered account created by a Player on the swere99 platform, including the associated wallet balance, transaction history, and account settings.
- "Player" or "User" means any individual who has registered a swere99 account or who accesses the Platform in any capacity.
- "Wallet" means the electronic balance held within a Player's swere99 Account, denominated in Philippine Pesos (PHP / ₱), used for placing bets and receiving winnings.
- "Bonus Funds" means any promotional credits, free spins credit equivalents, or matched deposit amounts credited to a Player's Account under a swere99 promotion, which are subject to wagering requirements before withdrawal.
- "KYC" (Know Your Customer) means the identity verification process required by swere99 and applicable Philippine regulations, involving the submission of a valid government-issued Philippine identification document.
- "PAGCOR" means the Philippine Amusement and Gaming Corporation, the national regulatory body overseeing gaming operations in the Republic of the Philippines.
- "Prohibited Jurisdiction" means any country, territory, or region from which access to the Platform is legally restricted or prohibited under local law.
Eligibility & Registration
2.1 Age Requirement. Access to the swere99 platform is strictly limited to individuals who are twenty-one (21) years of age or older. This minimum age requirement is mandated by PAGCOR regulations governing online gaming in the Republic of the Philippines. By registering an account, you represent and warrant that you are at least 21 years old. swere99 reserves the right to request proof of age at any time and to suspend or permanently close any account where the Player is found to be underage.
2.2 Philippine Residency and Legal Capacity. You must be a natural person with full legal capacity to enter into binding contracts under Philippine law. Residents of jurisdictions where online gambling is explicitly prohibited by local law are not permitted to register or use the Platform.
2.3 One Account per Person. Each Player is permitted to maintain one (1) swere99 Account only. The registration of multiple accounts by the same individual — whether using different names, email addresses, telephone numbers, payment methods, or device identifiers — is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all balances.
2.4 Accurate Registration Information. You must provide accurate, truthful, and complete information during the registration process, including your full legal name, date of birth, residential address, and valid Philippine mobile number. Providing false or misleading registration information is a material breach of these Terms.
2.5 KYC Verification. swere99 is required under applicable Philippine regulations to verify the identity of its Players. You agree to complete swere99's KYC process upon request, which requires the submission of a valid Philippine government-issued identification document (e.g., SSS card, PhilHealth ID, driver's license, passport, or UMID). Withdrawal of funds above ₱500 and full access to all platform features is conditional on successful KYC completion.
Account Responsibilities
3.1 Account Security. You are solely responsible for maintaining the confidentiality and security of your swere99 login credentials, including your username, password, and any two-factor authentication codes associated with your account. You must not share your login credentials with any third party under any circumstances.
3.2 Unauthorized Access. You must notify swere99 immediately via live chat or email if you suspect that your account has been accessed without your authorization. swere99 shall not be liable for any losses arising from unauthorized access to your account resulting from your failure to maintain the security of your login credentials.
3.3 Account Activity. You are responsible for all activity conducted through your swere99 Account, including all bets placed, deposits made, and withdrawals requested. swere99 records all account activity and such records shall be conclusive evidence of transactions in the event of any dispute.
3.4 Inactive Accounts. An account that has not recorded any login activity for a continuous period of twelve (12) months is considered inactive. swere99 reserves the right to apply a monthly administrative fee of ₱50 to inactive accounts, deducted from any remaining wallet balance. You will be notified by registered email prior to the application of any inactivity fee. Accounts with a zero balance that remain inactive for twenty-four (24) months may be permanently closed.
Deposits & Withdrawals
4.1 Accepted Payment Methods. swere99 accepts deposits and processes withdrawals via the following payment channels: GCash, PayMaya, BPI bank transfer, BDO bank transfer, Metrobank bank transfer, and Visa/Mastercard debit cards. All transactions are denominated in Philippine Pesos (PHP).
4.2 Minimum and Maximum Transactions. The minimum deposit amount is ₱500. The minimum withdrawal amount is ₱500. Maximum single-transaction deposit and withdrawal limits are displayed within your Account wallet section and may vary based on your account verification status and chosen payment method.
4.3 Deposit Processing. GCash and PayMaya deposits are credited to your swere99 Wallet within seconds of payment confirmation under normal operating conditions. Bank transfer deposits may take up to one (1) banking day to reflect, depending on the originating bank's processing schedule.
4.4 Withdrawal Processing. swere99 targets a withdrawal processing time of ten (10) minutes for GCash and PayMaya withdrawals following approval. Bank transfer withdrawals are processed within one (1) to three (3) banking days. swere99 reserves the right to conduct additional verification checks before processing any withdrawal, which may extend processing times.
4.5 Withdrawal Eligibility. Withdrawals are permitted only to payment accounts registered in the Player's own name that match the identity information on file with swere99. Withdrawal to third-party accounts is strictly prohibited. All Bonus Funds must satisfy applicable wagering requirements before they may be withdrawn.
4.6 Anti-Money Laundering. swere99 is committed to preventing money laundering and complies with applicable Philippine anti-money laundering legislation. swere99 reserves the right to request documentary evidence of the source of deposited funds and to report suspicious transactions to the relevant Philippine authorities, including the Anti-Money Laundering Council (AMLC), where required by law.
Bonuses & Promotions
5.1 General Bonus Terms. swere99 may from time to time offer welcome bonuses, reload bonuses, free bet credits, cashback promotions, and other incentive schemes to eligible Players. All bonuses and promotions are subject to specific terms and conditions published on the relevant promotion page, which are incorporated by reference into these Terms.
5.2 Wagering Requirements. Unless otherwise stated on the specific promotion page, all Bonus Funds are subject to a minimum wagering requirement before they may be converted to withdrawable cash. The applicable wagering multiplier and eligible game contributions will be specified on each promotion's dedicated terms page.
5.3 Bonus Abuse. swere99 actively monitors for bonus abuse, including but not limited to: the use of multiple accounts to claim the same promotion, the use of low-risk betting strategies designed to circumvent wagering requirements, and collusion between Players. swere99 reserves the right to void bonus funds and associated winnings, and to suspend or terminate accounts where bonus abuse is detected.
5.4 Bonus Expiry. Bonus Funds that are not used or do not satisfy applicable wagering requirements within the stated validity period will expire and be forfeited automatically. swere99 will endeavour to notify Players via their registered email address prior to bonus expiry.
5.5 Modification of Promotions. swere99 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Changes to ongoing promotions will not affect bonus funds already credited to a Player's account prior to the modification.
Betting Rules & Game Conduct
6.1 Acceptance of Bets. All bets placed on the swere99 platform are subject to swere99's applicable game rules and sportsbook rules, which are published within each game or betting market. A bet is confirmed only when swere99's system has accepted and recorded it. Network interruptions occurring after bet confirmation do not affect the validity of a confirmed bet.
6.2 Minimum and Maximum Stakes. Minimum and maximum stake limits apply to all games and betting markets on the swere99 platform. These limits are displayed within each game or market interface. swere99 reserves the right to adjust stake limits for individual accounts at its discretion.
6.3 Errors and Malfunctions. In the event of a technical malfunction, software error, or human error resulting in incorrect odds, payouts, or game outcomes being displayed, swere99 reserves the right to void affected bets and return stakes to the relevant Players' wallets. swere99's liability in such circumstances is limited to the return of the original stake only.
6.4 Sportsbook Specific Rules. For PBA, NBA, UFC, boxing, and other sports betting markets, swere99 follows published sportsbook rules governing event postponement, abandonment, walkover results, and partial event completion. Players are advised to review the applicable sport-specific rules before placing wagers.
6.5 Live Casino Conduct. Players using the swere99 live casino are expected to conduct themselves with courtesy toward dealers and other participants. Abusive, threatening, or offensive communication via the live casino chat function is prohibited and may result in chat restrictions or account suspension.
Prohibited Activities
The following activities are expressly prohibited on the swere99 platform. Engaging in any prohibited activity constitutes a material breach of these Terms and may result in immediate account suspension, permanent termination, forfeiture of wallet balances, and referral to the relevant Philippine authorities:
- Registering more than one swere99 account, whether under your own identity or a false identity.
- Using automated software, bots, scripts, or artificial intelligence tools to place bets, exploit bonus structures, or manipulate game outcomes.
- Engaging in match-fixing, spot-fixing, or any form of manipulation of sporting events on which bets have been placed.
- Colluding with other Players, swere99 employees, game providers, or third parties to gain an unfair advantage.
- Using the swere99 platform for money laundering, terrorist financing, or any other activity prohibited under Philippine law, including Republic Act No. 9160 (Anti-Money Laundering Act).
- Accessing the Platform from a Prohibited Jurisdiction while misrepresenting your location through the use of a VPN or proxy service.
- Exploiting software vulnerabilities, glitches, or errors in games or the sportsbook to generate artificial winnings.
- Harassing, threatening, or abusing swere99 staff or other Players through any communication channel.
- Attempting to charge back or reverse any deposit made to your swere99 Wallet through your bank or payment provider without first raising a formal dispute with swere99 customer support.
Responsible Gaming
8.1 Commitment to Responsible Gaming. swere99 is committed to promoting responsible gambling among all Filipino players. swere99 recognizes that gambling can become harmful for some individuals and provides a range of tools and resources to help Players manage their gaming activity.
8.2 Player-Controlled Limits. All registered swere99 Players may access the following responsible gaming tools directly from their Account Settings at any time:
- Daily Deposit Limit: Sets a maximum amount that may be deposited into your swere99 Wallet within any 24-hour period.
- Weekly Loss Limit: Caps the total amount of net losses that may be incurred within a 7-day rolling period.
- Session Time Limit: Restricts the duration of any single gaming session, after which you will be automatically logged out.
- Cool-Off Period: Temporarily suspends access to your account for a period of your choosing, ranging from 24 hours to 6 weeks.
- Permanent Self-Exclusion: Permanently closes your swere99 account with no option to re-register. Self-exclusion requests are irreversible and processed within 24 hours of submission.
8.3 Minor Protection. swere99 strictly enforces the 21+ minimum age requirement and requires all Players to complete KYC verification. Players are also responsible for ensuring that minors in their household do not have access to their swere99 login credentials or any device on which their swere99 Account is accessible.
8.4 PAGCOR Resources. If you believe that gambling is negatively affecting your life or the lives of those around you, we encourage you to seek support. PAGCOR operates a responsible gaming program for Philippine residents. You may also contact swere99's responsible gaming team at any time via the 24/7 live chat function.
Intellectual Property
9.1 Ownership. All content on the swere99 platform — including but not limited to the swere99 brand name and logo, website design, game graphics and audio, software architecture, sportsbook interface, promotional materials, and written content — is the exclusive intellectual property of swere99 or its licensed content providers. All rights are reserved.
9.2 Limited Licence. swere99 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include the right to copy, reproduce, distribute, publicly display, modify, create derivative works of, or commercially exploit any swere99 content without prior written authorization from swere99.
9.3 Game Provider Rights. Games available on the swere99 platform, including JILI slot titles and live casino software, are provided under licence from third-party game providers. All intellectual property rights in such games vest in the respective game providers.
Limitation of Liability
10.1 Platform Availability. swere99 endeavours to maintain continuous platform availability but does not warrant that the Platform will be uninterrupted, error-free, or free from technical issues at all times. Scheduled maintenance windows will be communicated in advance where practicable.
10.2 Exclusion of Consequential Loss. To the maximum extent permitted by applicable Philippine law, swere99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including loss of profits, loss of data, or loss of opportunity, even if swere99 has been advised of the possibility of such damages.
10.3 Cap on Direct Liability. swere99's total liability to any individual Player for direct losses arising from a proven breach of these Terms shall not exceed the total net deposits made by that Player to their swere99 Wallet in the thirty (30) days immediately preceding the event giving rise to the claim.
10.4 Third-Party Services. swere99 is not responsible for the availability, accuracy, or performance of third-party payment processors (including GCash and PayMaya), internet service providers, or device manufacturers that form part of the delivery chain for the swere99 platform.
10.5 Gambling Losses. swere99 accepts no liability for gambling losses incurred by Players as a result of their use of the Platform. By using the Platform, you acknowledge that gambling involves risk and that losses may exceed deposits.
Privacy & Data
11.1 Privacy Policy. The collection, use, storage, and disclosure of your personal data by swere99 is governed by the swere99 Privacy Policy, which is incorporated by reference into these Terms and Conditions. By accepting these Terms, you also accept the terms of the swere99 Privacy Policy.
11.2 Data Processing Basis. swere99 processes your personal data on the bases of contractual necessity (to provide the Platform services to you), legal obligation (to comply with PAGCOR regulations and Philippine anti-money laundering law), and where applicable, legitimate interest. You have rights of access, correction, and deletion of your personal data as set out in the Privacy Policy.
11.3 Marketing Communications. With your consent provided at registration, swere99 may send you promotional communications regarding platform offers, new games, and sports betting markets via SMS and email. You may withdraw this consent at any time by updating your communication preferences in your Account Settings.
11.4 Data Retention. swere99 retains account records, transaction histories, and KYC documentation for a minimum of five (5) years following account closure, as required by applicable Philippine financial regulations.
Termination & Suspension
12.1 Termination by Player. You may request the closure of your swere99 Account at any time by contacting swere99 customer support via live chat. Prior to account closure, any pending withdrawal requests will be processed in the normal course. Any remaining wallet balance (excluding forfeited bonus funds) will be returned to your registered payment method within five (5) banking days of account closure confirmation.
12.2 Termination by swere99. swere99 reserves the right to suspend or permanently terminate your account with immediate effect and without prior notice if swere99 reasonably determines that you have: (a) breached any provision of these Terms; (b) provided false registration or KYC information; (c) engaged in any prohibited activity listed in Section 7; (d) are subject to a self-exclusion order; or (e) are accessing the Platform from a Prohibited Jurisdiction.
12.3 Effect of Termination. Upon account termination for cause, swere99 reserves the right to retain any wallet balance as a set-off against damages or losses caused by the Player's breach, subject to applicable Philippine law. All licences granted to you under these Terms will immediately cease.
Governing Law
13.1 Applicable Law. These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
13.2 Dispute Resolution. In the event of any dispute between you and swere99 arising from your use of the Platform, both parties agree to first attempt to resolve the dispute informally by contacting swere99 customer support. If the dispute cannot be resolved informally within thirty (30) days of written notice, either party may refer the matter to the appropriate courts or regulatory body in the Philippines.
13.3 PAGCOR Oversight. swere99 operates in compliance with applicable PAGCOR regulations. Players who believe swere99 has acted in breach of its regulatory obligations may raise a complaint directly with PAGCOR through PAGCOR's official complaint channels.
Amendments
14.1 Right to Amend. swere99 reserves the right to amend, update, or replace these Terms and Conditions at any time. The revised Terms will be published on this page with an updated effective date. Where amendments are material, swere99 will endeavour to notify registered Players via their registered email address at least seven (7) days before the amended Terms take effect.
14.2 Continued Use as Acceptance. Your continued access to or use of the swere99 Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms in their entirety. If you do not agree to any amended Terms, you must cease using the Platform and may request account closure in accordance with Section 12.1.
14.3 Version History. The current version of these Terms and Conditions supersedes all prior versions. Prior versions are archived and may be made available upon written request to swere99 customer support.
Contact Information
If you have any questions, concerns, or formal notices relating to these Terms and Conditions, please contact swere99 through the following channels. Note that all contact details are provided as plain text — swere99 does not accept liability for communications sent to any address other than those listed below.
- Customer Support (Live Chat): Available 24 hours a day, 7 days a week, via the live chat widget on the swere99 Platform. Filipino-speaking agents are available on all shifts.
- Email Support: [email protected] (plain text — not a clickable link)
- Responsible Gaming Team: Accessible via the 24/7 live chat function or by emailing [email protected] with the subject line "Responsible Gaming Request."
- Registered Address: Republic of the Philippines (full registered address available upon written request).
swere99 aims to respond to all written enquiries within two (2) Philippine business days. For urgent matters relating to account security or suspected unauthorized access, please use the 24/7 live chat function for the fastest response.
At a Glance
Key Points of the swere99 Terms
These highlights do not replace the full Terms above — they are a plain-language summary only. Always refer to the full text for complete details.
21+ Age Requirement
The minimum age to register and use swere99 is 21 years, as required by PAGCOR regulations. Identity verification (KYC) is mandatory and enforced before full account access is granted.
One Account Per Player
Each player may hold only one swere99 account. Duplicate accounts are prohibited and will result in immediate termination and forfeiture of all balances across all associated accounts.
GCash Withdrawals in ~10 Min
swere99 targets a 10-minute processing window for GCash and PayMaya withdrawals. Withdrawals require KYC completion and must be directed to accounts registered in the player's own name.
Bonus Wagering Requirements
All bonus funds are subject to wagering requirements before they can be withdrawn. Specific multipliers and eligible game contributions are detailed on each promotion's individual terms page.
Zero Tolerance for Fraud
Bot use, multi-accounting, bonus abuse, match-fixing, and money laundering are strictly prohibited. Violations result in permanent account closure and may be reported to Philippine authorities.
Responsible Gaming Tools Built In
Deposit limits, loss limits, session time caps, cool-off periods, and permanent self-exclusion are all accessible from Account Settings — available to every swere99 player at any time.
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